Terms & Conditions

Welcome to OnTheSpot Mobile Detailers! Please take a few moments to review our Terms & Conditions (“Terms”). By using our website, https://www.otsmobile.com (the “website”), you agree to follow these guidelines. We value transparency and professionalism, and this page is here to help you understand your rights and responsibilities when using OnTheSpot Mobile Detailers (“we,” “us,” “our”).

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Acceptance Of Terms

By accessing our website or booking services with us, you agree to our Terms & Conditions. This constitutes a legally binding agreement. If you do not accept any part of these terms, please refrain from using our services or site.


Our Offers And Pricing

We offer a range of professional mobile detailing services, including interior and exterior packages, paint correction, ceramic coatings, and more. Our service pricing is listed on our website or provided during booking. Pricing may change at any time without notice, though we strive to provide accurate and up-to-date information.


Cancellation Policy

We understand that plans can change. If you need to cancel or reschedule an appointment, please contact us at least 24 hours in advance. Late cancellations or no-shows may result in a fee, as we set aside dedicated time and resources for each booking.


Refund Policy

We do not offer refunds as a general policy. However, if you are unsatisfied with your service, please reach out within 24 hours so we can review the situation and determine an appropriate solution. This may include service adjustments or corrections, at our discretion.


Deposits

Some appointments may require a deposit to confirm your booking. Deposits are applied to the final balance of your service. In most cases, deposits are non-refundable, particularly if the appointment is missed or canceled without proper notice.


No Warranty On Purchases

All services are provided “as is.” While we take great pride in our work, we cannot guarantee specific outcomes such as complete stain removal or the longevity of protective treatments. Results will vary depending on vehicle condition, materials, and environmental exposure.


Remedies

If you are dissatisfied with the result of your service, we are here to make it right. We may offer to correct the issue or recommend alternative solutions. All remedies are subject to review and offered at OnTheSpot Mobile Detailers’ sole discretion.


Prohibited Uses

We kindly ask that you use our website and services responsibly. You agree not to engage in any of the following:

  • Illegal, fraudulent, or malicious activity
  • Attempting to access secure areas or data without authorization
  • Uploading harmful code, viruses, or scripts
  • Using our forms or contact channels to spam or misrepresent
  • Copying or altering content without permission
  • Harassing or threatening others through our platforms
  • Violating any local, state, or federal laws while interacting with our site

Violations of these rules may result in denied access or further legal action.


No Warranty On Website

While we do our best to provide accurate, updated content, our website and its information are offered “as is.” We make no guarantees regarding content accuracy, functionality, or availability.


Availability, Errors, And Inaccuracies

Sometimes, errors can occur in pricing, descriptions, or service availability. We reserve the right to correct any mistakes or omissions and to update our website content at any time—even after a booking has been submitted.


Damages And Limitations Of Liability

We are not responsible for indirect or incidental damages resulting from the use of our website or services. This includes delays, service interruptions, or third-party errors. Our total liability is limited to the cost of the service you purchased.


Links To Third-Party Websites

Our website may link to other websites or resources we do not control. We are not responsible for the content, practices, or policies of those third-party sites. Please use them at your discretion.


Intellectual Property And DMCA Notice

All website content—including images, text, logos, and videos—is the property of OnTheSpot Mobile Detailers unless otherwise stated. If you believe your intellectual property has been misused on our site, please contact us. We take copyright concerns seriously and will act accordingly.


Governing Law, Severability, And Dispute Resolution

These Terms are governed by the laws of the United States and the laws of Michigan. Any disputes must be resolved in the courts located in Michigan. If any clause is found to be unenforceable, the remaining terms will still apply. 

Changes To Terms Of Service

We may occasionally revise these Terms. Updates will be posted on this page with the revised effective date. Continued use of our website and services indicates your acceptance of the updated terms.


Contact Us

We are happy to assist with any questions or concerns regarding these Terms. Feel free to reach out via:

OnTheSpot Mobile Detailers