Privacy Policy

This Privacy Policy explains how OnTheSpot Mobile Detailers (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit https://www.otsmobile.com (the “Website”). We are committed to safeguarding your privacy and complying with applicable data protection laws.

By accessing or using our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please do not use the Website or submit any personal information.

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What Information We Collect

We collect personally identifiable information and non-identifiable technical data to better serve you, communicate effectively, and improve our Website.


Identifying Information

We collect the following personal information when you complete forms, request services, or contact us:

  • Name: Used to personalize service requests and communication.
  • Email Address: Used to send booking confirmations, service reminders, and relevant updates (only with your permission).
  • Phone Number: Used for appointment coordination, reminders, and direct communication.
  • IP Address: Automatically logged for security, fraud prevention, and usage analytics.


Website Interactions

We gather data on how users interact with the Website—such as pages viewed, time spent, and navigation patterns—to better understand user preferences and improve functionality.


Advertisement Interactions

If you engage with any of our online advertisements, we may collect data related to those interactions (e.g., ad views or clicks). This helps us optimize our marketing efforts.


Social Media Data

When you engage with us on platforms like Facebook, we may access publicly available profile information to respond to your inquiries or service requests.


Information Collected Via Forms

When you fill out any of the forms on our Website, whether to request a quote, book a service, or send us a message, we may collect details such as your name, email address, phone number, vehicle make and model, your service preferences, and your preferred method of contact. This information helps us respond accurately, personalize your experience, and schedule appointments efficiently.


How We Use Your Information

We use the information we collect to:

  • Provide and manage detailing services
  • Send appointment reminders, confirmations, and updates
  • Improve Website performance and customer experience
  • Respond to inquiries or service requests
  • Detect and prevent fraud or misuse
  • Comply with applicable legal obligations
  • Send promotional offers (with your explicit consent)


Sharing And Disclosure Of Your Information

We respect your privacy and only share your data in the following scenarios:


Service Providers

We use trusted third-party vendors for website hosting, booking tools, and customer management. These partners are required to protect your information and use it only to deliver agreed-upon services.


Legal Requirements

We may disclose information when required by law, regulation, or valid legal process (e.g., court order or subpoena).


Marketing And Advertising Partners

We may work with platforms like Google Ads or Facebook for advertising purposes. These platforms may use tracking tools (cookies, pixels) as part of their privacy policies.


Business Transfers

If OnTheSpot Mobile Detailers is involved in a merger, acquisition, or asset sale, your data may be transferred. You will be notified of such a change and any updates to data practices.


Text Messaging Compliance

We do not share your mobile number or opt-in data with third parties for promotional purposes. Text messaging data is only used to support appointment reminders and service communications, and may be processed by subcontractors who provide the messaging system.


Cookies And Tracking Technologies

We use cookies and similar tools to:

  • Remember your preferences
  • Analyze Website traffic and improve performance
  • Support marketing and analytics functions

You can adjust your browser settings to manage or block cookies. Please note that disabling cookies may impact your Website experience.


Third-Party Services And Links

Our Website may include links to external websites. These sites operate under their privacy policies. We are not responsible for their content, privacy practices, or security standards. Use them at your discretion.


Analytics Programs

We use analytics tools such as Google Analytics to better understand how users interact with our Website, improve its performance, and make informed business decisions. These tools may collect non-identifiable data such as the type of device used, browser, and operating system, general (non-GPS) location, pages visited, time spent on the site, and how users navigate between sections. All collected data is anonymized and not linked to any personal identifiers. This information helps us enhance the user experience while maintaining your privacy.


Children’s Privacy

Our Website and services are intended for adults. We do not knowingly collect information from individuals under the age of 13. If we discover that data has been collected from a minor, we will delete it promptly upon notification.


Changes To This Privacy Policy

We may update this Privacy Policy to reflect changes in law, technology, or our services. Updates will be posted on this page with a new effective date. Continued use of our Website indicates your agreement to the revised policy.


Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us:

OnTheSpot Mobile Detailers